How a match works, step by step.
- ClientClient intake30+ questions · up to 8 clinical measures
- BreakthroughWe shortlist 2–5Scored against our network
- YouYou acceptAccept or pass – no obligation
- ClientClient choosesCompares accepted profiles
- BreakthroughWe introduce youA warm intro – contact shared
- YouFirst meetingConsult or full session – your choice
You accept every match before a client sees your profile. The introduction, and the client’s contact details, come only once they choose you too.
It starts with a structured intake.
Individuals, couples, and parents answer 30+ questions and up to 8 clinical measures – what they're struggling with, what they want out of therapy, and the practical constraints.
We shortlist the 2–5 strongest fits.
Every intake is scored against our network on three kinds of fit. The strongest 2–5 make the shortlist – and a person reviews it before anything is sent.
The proposed match comes to you first – accept or pass.
You get the client's anonymized intake summary – situation, goals, insurance, availability. Accept if it's a fit, or pass with no obligation.
Your profile goes to the client next. If they choose you too, you’re introduced at step 05 – and that’s when their contact details arrive.
Accepting costs nothing on its own. No Care Start fee applies unless a first session is booked.
You have 5 days to accept or pass.
Sound like your kind of client? Apply in ~11 minutes →
Now the client compares – and chooses.
The client sees everyone who accepted and picks who to meet. Until they do, no contact details move.
If they choose someone else, nothing is needed from you.
Your portal shows where each match stands. We follow up with clients who go quiet and close the match after 14 days without a reply.
Two yeses – we introduce you by email.
The moment they choose you, an introduction email goes to you both – this is when you get their email and phone number.
Hi Jennifer – Maya chose you. Here’s how to reach her.
A consult or first session – you choose.
You choose a free consult or a full therapy session as the first meeting. Through Care Start, our team helps with scheduling, intake forms and coverage details.
Care Start costs you or your practice $30 per completed week, up to four weeks, for each commercially insured or cash-pay client you accept from October 15, 2026. Care Start is free for public-program clients, including QUEST, Medicare and TRICARE.
No cut of your session fees, no lock-in – the relationship is entirely yours.
That’s how a match is made.
Two yeses, a warm introduction, and a client who chose you. No lock-in – apply in about 11 minutes, and we review every application.
Free to apply · ~11 min
Build a caseload that fits
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