For therapists
Questions therapists ask.
Everything worth knowing before you apply — cost, who can join, how referrals work, and exactly what happens after you approve a match.
Today, yes — no fee, no subscription, no cut of your rate. From August 31, 2026, Care Start is $30 for each completed seven-calendar-date coverage period, up to four periods and $120 per match, shown on monthly statements. Incomplete periods do not bill. It’s part of every commercial and cash-pay match; QUEST, Medicare, and TRICARE matches stay free for everyone. Full terms in advance, nothing retroactive, and you can leave before it starts.
Today, yes — you pay nothing: no fee, no subscription, no cut of your rate. From August 31, 2026, network therapists pay for Care Start: $30 for each completed seven-calendar-date coverage period, up to four periods, maximum $120 per match, shown on monthly statements. An incomplete period does not bill if the match ends before it finishes. Care Start is part of every commercial and cash-pay match, so a therapist who hasn’t accepted its terms won’t be matched to those clients; QUEST, Medicare, and TRICARE matches remain available to every network therapist at no charge. Full terms are provided in advance and nothing is retroactive.
Independently licensed Hawaiʻi clinicians – LCSW, LMFT, LMHC, PhD/PsyD, and psychiatrists. We verify every license with the Hawaiʻi DCCA before a profile goes live.
Independently licensed Hawaiʻi clinicians – LCSW, LMFT, LMHC, PhD/PsyD, and psychiatrists. If you hold a current Hawaiʻi license and run your own practice, solo or group, you're eligible. We verify every license with the Hawaiʻi DCCA before a profile goes live.
No exclusivity, no quota, and you can leave anytime in your portal. The one agreement is your Therapist Terms. From August 31, 2026 they include the Care Start Fee Addendum, sent in advance — accepting it is what makes you eligible for commercial and cash-pay matches. Decline and you stay in the network for QUEST, Medicare, and TRICARE clients at no charge.
No exclusivity, no quota, and you can pause or leave anytime in your portal. The one agreement is your Therapist Terms. From August 31, 2026 those Terms include the Care Start Fee Addendum — we’ll send it in advance, and accepting it is what makes you eligible for commercial and cash-pay matches. If you’d rather not, you stay in the network for QUEST, Medicare, and TRICARE clients at no charge.
Yes – many of our therapists do. Flag the platform in your intake and we’ll note it on your profile, so a matched client sets up an account before booking. Your billing runs exactly as it does today.
Yes, many of our therapists do. Flag the platform in your intake and we’ll note it on your profile, so a matched client knows to set up an account there before booking. Your billing runs exactly as it does today.
No set number or quota. We match for fit, not even distribution, so volume varies. Your biggest lever: the more payment types you accept, the more clients you can match with.
No set number or quota. We match for fit, not even distribution, so volume varies. Your biggest lever is the payment you accept: the more plans you take, the more clients you can match with. (Demand is real: 375+ Hawaiʻi residents have completed intake since March 30.)
Five days. Review the anonymized intake summary and approve or pass on your own time – if a match goes five days without a response, it expires.
Nothing happens. The client never sees your profile, no explanation is needed, and passing doesn’t affect future matches.
Nothing left to do. Your profile goes to the client, who decides whether to request an intro. If they do, we connect you by email to schedule a consult. You won’t see their contact details until they request that intro – so an approved match with no info yet is normal, not a glitch.
Nothing left to do. Your profile goes to the client, who decides whether to request an intro. If they do, we connect you both by email, and you reach out to schedule a consult. Heads up: you won’t see the client’s contact details until they request that intro, so an approved match with no contact info yet is normal, not a glitch.
The client compares everyone who approved and chooses in their own time – no set window, and not every client moves forward. Your portal shows each approved match’s status, so you always know where things stand.
The client compares everyone who approved and chooses in their own time – there’s no set window, and not every client moves forward. Your portal shows the status of each match you’ve approved, so you always know where things stand without chasing anything.
Then no introduction is made, and there’s nothing you need to do. Your profile only ever reaches clients you’ve already approved.
Yes – every match starts with a free 15-minute consult. It's how both sides confirm fit before committing, and it's why our matches stick. No obligation to take the client on afterward.
Yes. Every match starts with a free 15-minute consult – it's currently required to participate. It's how you and the client confirm fit before committing, and it's a big reason our matches stick. You schedule it directly with the client after we introduce you, and there's no obligation to take them on afterward.
It’s generated automatically from your intake answers – no bio to write, and clients compare every therapist on the same factors. To update it, log in at match.breakthrough.me. Clinical-style scores aren’t directly editable; if they seem off, email us for a retest of that section.
Your profile is generated automatically from your intake answers. We standardize it on purpose, so there’s no bio to write, and clients compare every therapist on the same factors rather than on writing skill. To make updates, log in at match.breakthrough.me with the email you used to sign up. The clinical-style scores aren’t directly editable, but if you think they’re off, email us and we’ll send a retest of that section.
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