Breakthrough
How matching works

How we find your next favorite client.

From a client’s intake to a real introduction – every step, and exactly what you see along the way.

Apply to join

Completely free · no fees, no cut of your rate

The flow

You approve every match before we connect you.

No cold referrals – by the time we introduce you, you and the client have both said yes. Here’s how a match comes together.

Step 01 · Client intake

Client completes intake

Clients intake as individuals, couples, or parents for a child.

Intake form Submitted

Who is therapy for?

MyselfCoupleChild

What brings you in?

“Anxiety, panic attacks – I want real tools, not just to vent.”

We structure each client’s intake into three fit categories.

distilled into
Client profile
ClinicalAnxiety · burnout · skills-focused
PracticalHMSA · evenings · in-person
PersonalDirective · practical · steady

Step 02 · Fit Scoring

We select best-fit therapists

We evaluate every therapist on the same three categories, then prioritize the strongest overlap with the client’s profile.

Clinical96% fit

Client

Anxiety · burnout

Therapist

CBT · stress specialist

Practical100% fit

Client

HMSA · evenings

Therapist

On panel · eves open

Personal88% fit

Client

Wants direction

Therapist

Directive · action-led

Reviewed & approved by our team – algorithms score, humans decide.

Example signals shown per axis – every match weighs dozens more.

135+ Shortlist of 3

Scoring narrows the network to the strongest fits for this client.

You

Strong fit · clinical, practical & personal

95%
B

Also shortlisted

89%
C

Also shortlisted

84%

Each shortlisted therapist is sent the referral to approve.

Breakthrough proposes a match.

Breakthrough proposes a match.

Step 03 · Therapist approval

You approve or decline each referral

We email you client matches to approve or decline – no one sees your profile until you do.

Sample referral

From:matches@breakthrough.me
To:jmelfi@honoluluwellness.com
Subject:3 new Breakthrough matches for your review, Jennifer

Aloha Jennifer, Three new client matches are ready for your review. Clicking the button below takes you to your queue.

CL-001 · Mental Health

HMSA · Honolulu

CL-002 · Life Stress

UHA · Hilo

CL-003 · Relationships

Kaiser · Maui

Matches hold for 7 days. After that they release to other providers. Mahalo, Roy Breakthrough

match.breakthrough.me/therapists/jennifer-melfi-1
Pending match · 1 of 32d agoCL-001

34 · Female · Honolulu

HMSA

Weekday Evenings · Saturdays

Reason for therapy

“I’ve been running on empty for months. I want tools I can actually use – not just somewhere to vent.”

Primary concern

Mental Health

AnxietyWork stress6–12 monthsImpact: Moderate

Guidance

Directive

Focus

Practical

PHQ-23/6

GAD-24/6

ReactanceLow High
Coping orientationInternal External
AvoidanceLow High

Roy’s note: Asked for structured, skills-based work and concrete tools to use between sessions.

Approve and the next move is the client’s – they review your profile, and we send the warm intro only once you’ve both said yes. You’re never chasing or cold-emailing anyone.

Pass and they never know – no unanswered inquiry sitting in your inbox.

Illustrative example – composited details, never real client data.

Step 04 · Client approval

The client reviews your profile

Every profile is built from intake in the same format, so clients compare on fit – not who wrote the best bio.

What a match looks like

Jennifer Melfi sample profile photo

Match 1

Jennifer Melfi

MD/Psychiatrist

In-personOʻahuIndividuals

Steady and composed, insight-oriented · client-led

Why Jennifer fits you

“Steady and reflective, Jennifer helps you understand what's driving the anxiety rather than just managing it – and follows your lead instead of steering.”
Jennifer Melfi sample profile photo

Jennifer Melfi

MD/Psychiatrist

In-personOʻahuIndividualsEnglish✓ Covered by HMSA
About

Steady and composed, with a deeply reflective, insight-oriented style — following your lead to explore what feels most important.

Therapeutic approach
i

Focus

Insight-oriented

ActionInsight

Guidance

Non-directive

Non-directiveDirective

Presence

Composed

CalmExpressive
Modalities
PsychodynamicInterpersonal Therapy
Specialties
AnxietyStress & Life TransitionsDepressionTrauma & PTSD

We'll email an intro so you can set up a free 15-minute consult.

Not a fit? We'll send a new match in 24–48 hours.

Illustrative example using sample match details, not a real therapist profile.

Step 05 · Introduction

We introduce you

Both sides have said yes. We send a warm intro with the client’s contact details.

From:Breakthrough <matches@breakthrough.me>
To:Gloria, Jennifer (you)
Subject:Introduction CL-001: Gloria ↔ Jennifer

Hi Gloria and Jennifer,

I wanted to introduce you both as a potential match. Based on what each of you shared, this looked like a strong fit – and there was mutual interest in connecting.

For easy reference:

Gloria

gtrillo@gmail.com · (808) 555-0140

Jennifer, feel free to propose a few times you're available for a free consultation, or reach out to Gloria directly by phone if that's easier.

I'll step back here, but I'm happy to help if anything comes up.

Propose consult times

Mahalo, Roy Breakthrough

What you see, and what stays under the hood.

You get the survey-based triage that helps you make a clinical call. The scoring and ranking stay internal – so the decision in front of you is about fit, not a number.

On your screen

  • Demographics, location, and format
  • Insurance, budget, and availability
  • Their reason for therapy, in their own words
  • Primary concern and tags
  • Validated screens (PHQ-2 / GAD-2) and readiness
  • Stated preferences — focus and guidance

Under the hood

  • The match score and ranking
  • The clinical / practical / personal breakdown
  • Load-balancing across the network
  • The model that learns from your decisions

That’s the whole machine.

No fees or subscriptions, you approve every match, and you’re never locked in. Apply in under 15 minutes – we review every one.

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